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|WELCOME TO HOPPIN HYDROS ONLINE STORE!
The leader in plastic model lowrider accessories since 1994, Hoppin Hydros developed the very first hydraulic kit for plastic models and since has grown to offer the finest scale model wheels and tires for 1/24 and 1/18 scale cars and trucks.|
WHEN QUALITY IS IMPORTANT, LOOK TO THE LEADER IN LOWRIDER.....HOPPIN HYDROS!!
P.O. Box 3333
Cerritos, CA. 90703
Hoppin Hydros endeavors to offer you competitive prices on current Hoppin Hydros products. Your total order price will include the price of the product (on the day of shipping) plus any applicable sales tax and shipping charges. Hoppin Hydros reserves the right to change prices for products displayed at hoppinhydros.com at any time.
Methods of Payment
Visa, MasterCard, PayPal, AMEX, or Diners Club
Sales Tax for the State of CA Residents ONLY
Hoppin Hydros purchases will include a sales tax charge based on the current California sales tax rate for California residents only. Customers purchasing products from Hoppin' Hydro's who do not reside in California will NOT be charged sales tax.
9% Sales tax should be added for California residents.
Please note that Hoppin Hydros only permits the return of products when contacted prior to returns. We accept returns due to Hoppin Hydros shipping order processing error. Please note that all sales are final on electrical items. If you have received an incorrect product due to a Hoppin Hydros shipping or order processing error, please use the following return process:
1. Please contact Hoppin Hydros customer service at (562) 402-2339 to request a Return Material Authorization (RMA) number. A RMA request must be made within 10 business days of receipt of the product in accordance with Hoppin' Hydros's return policy (noted above).
2. If the RMA is approved, an RMA number will be issued. The support representative will also provide you with information on how to return the product to Hoppin Hydros.
3. In order to speed up the process, the product must be returned to the Hoppin Hydros warehouse within 10 business days of the issuance of the RMA. All products must be packed in the original, unmarked packaging.
NOTE: Hoppin Hydros recommends that you (1) use a carrier that offers shipment tracking for all returns and (2) either insure your package for safe return to Hoppin Hydros or declare the full value of the shipment so that you are completely protected if the shipment is lost or damaged in transit. If you choose not to (1) use a carrier that offers tracking and (2) insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.
(1) Apply proper postage and mail (no COD's will be accepted) to the following address:
Hoppin Hydros, Inc P.O. Box 3333 Cerritos, CA 90703 U.S.A
If you discover what you believe is a product defect for any Hoppin Hydros branded product, please contact Hoppin Hydros customer service at 562.402.2339. Defective products must be reported in 10 business days after you receive the product.
As a service to our customers, Hoppin Hydro's provides expedited and ground shipping options on every order at an additional charge. Orders shipped by ground service should arrive within 5-10 business days after shipment.
If you prefer a faster method of shipment, you may choose to pay for express shipping. Shipping charges are based on the total weight of the order.
Express-shipped orders should arrive within 3 business days after shipping.
Rush shipping is only available by calling our customer service (562)402-2339 by 1:00 p.m. PST Monday- Friday (holidays excluded).
Customers must call to confirm availability and shipping requirements. Additional freight charges will apply depending on shipping instructions.
We will guarantee same day shipping for a rush and handling fee of an additional $20.00, regardless of order size or total, if order is received before 1p.m. PST, Monday – Friday. This is in addition to the shipping charges.
Priority overnight, 2nd and 3rd day air shipping are also available, cost depends upon the size and weight of the package.
Rush orders are shipped by UPS or Federal Express and delivered within the time frame requested.
UPS or Federal Express cannot send Rush orders to a P.O. Box.
Note: Title and risk of loss to all product will pass to you upon shipment from Hoppin' Hydro's shipping location.
Freight charges, including those for unclaimed shipments, will be charged to the customer.
Other terms and conditions
* Hoppin Hydros is not responsible for typographic errors.
* Hoppin Hydros reserves the right to change the terms and conditions of sale at the Hoppin Hydro's at any time.
* All sales at the Hoppin Hydros are governed by California law, without giving effect to its conflict of law provisions.
* No Hoppin Hydros employee or agent has the authority to vary any of the Hoppin Hydro's policies or the terms and conditions governing any sale.
If you have any questions or comments about our products or service, please e-mail us at firstname.lastname@example.org If a response is needed, e-mails will be responded to within 24 hours, Monday-Friday.
For placing an order offline or questions about your order, please call us at (562)402-2339.